There when you need us.
Whether you've got a flat tyre or misplaced your keys, you can rely on our Premium Roadside Support network to help get you back up and running, 24/7 Australia-wide. Our Premium Roadside Support Plan is available for the Lifetime of your vehicle when you continue to service with us.
We're on the road with you.
12 months included on your new Hyundai.
Your new Hyundai comes with a Premium Roadside Support Plan for 12 months, available 24 hours a day, every day of the year, right across Australia.[H1]
Additional 12 months each time you service with us.
Every annual scheduled service at a Hyundai Service Centre includes an additional 12 months of Premium Roadside Support.[H1]
What’s included in my Premium Roadside Support Plan?
We've all done it. Locked the keys in the car, run out of fuel, left the headlights on. If you find yourself in a bind while you're on the road, we can get you up and running. Wherever you drive in Australia, Hyundai's Premium Roadside Support will be right there with you with a complete range of services, all designed to give you greater peace of mind. Ts and Cs apply.
Towing.
In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai Dealer or authorised Hyundai Service Centre.
Flat tyre.
If you find yourself on the road with a flat tyre, our team will come out and help change it for you to get you on your way.
Out of fuel.
You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.
Taxi.
If your Hyundai requires transportation to an authorised Hyundai Service Centre, we'll provide you with a taxi fare up to the value of $100.
Locked keys.
Have you locked your keys in the car or misplaced them? Where possible, we will open a locked car or locate and deliver a spare set of keys.
Flat battery.
So you've left the lights on again and run your battery flat. We'll jump-start or replace your battery on the spot.
Accommodation.
Repair quoted as taking longer than 24 hours? Premium Roadside Support includes up to 3 nights accommodation to the value of $360 when you’re far from home.
Rental vehicle.
We know being without a car is frustrating, so we'll provide a rental vehicle to the value of $330 across 3 days if the repair on yours takes more than 24 hours when you're far from home.
Vehicle recovery.
If you’re not ready to go home and want to continue on your journey, we’ll take your vehicle where you want it to be.
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How do I activate my Premium Roadside Support?
Is any unused portion of my Premium Roadside Support Plan transferable if I sell/buy a secondhand Hyundai?
Is my Hyundai Premium Roadside Support Plan renewed with my Lifetime Service Plan?
Disclaimers.
Premium Roadside Support Plan[H1] 12 months included Premium Roadside Support when you buy a new Hyundai internal combustion engine or hybrid vehicle from a participating authorised Hyundai Dealer. For purchases of new Hyundai battery electric vehicles, IONIQ 5 V.3 and IONIQ models released thereafter, Hyundai offers 24 months included Premium Roadside Support. Premium Roadside Support commences from the date of the vehicle’s warranty commencement. When you have your Hyundai vehicle’s scheduled service completed at a participating Hyundai Dealer, you will receive 12 months of included Premium Roadside Support from the date of service (or 24 months for new Hyundai battery electric vehicles, IONIQ 5 V.3 and IONIQ models released thereafter). This offer is available for all Hyundai vehicles (excluding rental buyers and taxis). For terms and conditions for Hyundai internal combustion engine vehicles and hybrid vehicles, see PDF. For Hyundai battery electric vehicles and fuel cell vehicles, see PDF.
See What Our Customers Think
4.4 rating out of 416 reviews
Manda Young
I am very happy with my new Hyundai Kona! Chang was extremely friendly, helpful, and knowledgeable about all aspects of the car! He also had a sense of humou...
View moreIan Appoo
Great support and very friendly and understanding. Thanks to all.
Paul Bown
Excellent team and service at Trinity Hyundai.
Lynsey Mc Mahon
I purchased a new i30 and have to say the customer service was awesome! Chang made the whole process smooth, fast& easy Thanks Chang!
Natcha Js
Chang Kim is very good service very happy with my car that we got 😊
Rosalba Carroll
Chang was exceedingly helpful, and made the transaction easy.
Constantinos Petrakis
Great service, thank you Chang
Troy Maggs
Would like to say a big thanks to Chang kim for all his great work and thanks to trinty hyundai would highly recommend them
Cassandra Chong
I recently purchased my new car here and was assisted by Chang Kim. His service was excellent professional, patient, and very friendly. He explained everythi...
View moreAddison Ilic
Graham is an absolute legend! Threw in some floor mates on my recent Hyundai staria purchase, the man knows how to take care of his customers i’ll say that m...
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- Sat: 8:30am-1:00pm
- Sun: Closed